FAQ - Frequently Asked Questions

  • How do I access my course?

    Purchase the course through the indicated payment portal. Payment is powered by Stripe and 100% secure. You will be automatically enrolled in the course after purchase. Please check your inbox for an email with a sign-up link. Follow the link to create your account. You will then enjoy immediate access to the course. If you did not receive an email, please check that it is not in your junk folder. You can also access it by signing into your Thinkific.com account and clicking "Dashboard."

  • What are the system requirements to access my course?

    For desktop users, please use one of the following browsers: Chrome, Firefox, Safari or Microsoft Edge. Mobile users, please use iOS Safari 11 and up, Chrome, or Samsung Internet. PLEASE NOTE: This site does not support Internet Explorer.

  • How do I change my password?

    If you forget your password, you can reset it by selecting “Forgot Password?” on the sign-in page. If you are already signed into the site and want to change your password, click on your name and select “My Account” and then select “Password."

  • When do I get access to new traits?

    The Great Traits Academy gives you two traits to learn and develop each month for 12 months. You’ll receive access to the next two traits every 30 days. This is automatic, so check back each month and you’re ready to go!

  • Can I get access to the next traits sooner?

    We’re glad you’re excited! However, Great Traits Academy is designed to take 12 months to complete. Giving you two traits per month allows you to focus on and implement each pair of traits before the next. Real change takes time! We recommend spending each month fully focused on the present two traits. You can also go back and review previous traits before the next two are released.